High School Changes and Refunds

high school student reading
high school kids studying in the park
high school students working at computer

2021 High School Refund Policy

We reserve the right to combine or collapse courses due to insufficient enrollment and to reassign staff as necessary to better ensure that we are able to deliver a strong, balanced and effective level of direct instruction.

Please note that there will be a 5% nonrefundable credit card convenience fee added to the cost of tuition upon checkout.

Full refunds of tuition and fees are granted, less a $50 administration fee and credit card fees* if requested prior to May 7th. If a course is cancelled by PVPSS we will grant a full refund, with no fees. Between May 8th and May 22nd, partial refunds (50%) are granted. No refunds will be granted after May 22nd.

May 7. . . . . . . . . . . . .Last Day for FULL REFUND of tuition less a $50 administrative fee and credit card processing fees
May 8 – May 22. . . . .50% OF FEES, no refunds after May 22
May 23. . . . . . . . . . . .NO REFUNDS WILL BE GRANTED FROM MAY 23 ON (includes yearlong, first and second semester classes)
*note that the convenience fee charged for credit card transactions is non-refundable

The PVPSS Summer School Committee will issue a 50% refund (minus the $50.00 handling fee) for a verified death in the family, or a verified student illness (doctor’s note required) which precludes a student from attending Summer School, providing the request is made prior to the first day of summer school. NO REFUNDS FOR ANY REASON WILL BE GIVEN OR CONSIDERED OUTSIDE OF THIS POLICY.

High School Refund Procedure

The only means of requesting a refund for High School courses is to email help@pvpss.com, please include the below information in your email and copy both parent and student on the email:

  • Student and parent’s first and last names (required if last name differs from parent named on registration account)
  • Student Aeries ID#
  • Paypal Transaction ID #
  • Course title
  • Teacher name

No phone, voicemail or mailed requests will be accepted. Email date stamped no later than cutoff dates listed above. Upon receipt of the email, you will receive a google form from help@pvpss.com to complete the refund request. Refunds are processed according to the schedule below. In most instances refunds will be made within a 2-week period, however, during certain peak times the volume of transactions will delay the response to a request for a refund. Thank you for your understanding.

High School Change Procedure

If you would like to make a course change prior to May 23rd, please check the online store for availability.  If an alternate course is available, you may purchase the new course and then follow the instructions above to refund your original course selection.

(Note that the convenience fee charged for the original course is non-refundable)