The only means of requesting a refund is to contact PVPSS via email at firstname.lastname@example.org. If you would like to request a refund, please email email@example.com with complete information regarding the refund, including the student’s name (required especially if last name differs from parent named on registration account), student ID#, order confirmation # (#170…), course title, and teacher. Refund requests must be in writing (no phone, voicemail or mailed requests will be accepted), computer date stamped online no later than cutoff dates listed below.
Refunds are processed according to the schedule below. In most instances refunds will be made within a 2 week period, however during certain peak times the volume of transactions will delay the response to a request for a refund. Once school starts there are no refunds granted. Thank you for your understanding.
Yearlong (full six weeks) and First Semester (first three weeks only) Classes
May 31 . . . . . . . Last Day for FULL REFUND*
June 1-18 . . . . . 60% OF FEES
On June 19 . . . NO REFUND GRANTED
Second Semester (second three weeks only) Classes
June 18 . . . . . . . Last Day for FULL REFUND*
June 19 -July 6 ..60% OF FEES
On July 7 . . . . . .NO REFUND GRANTED
*A $25.00 refund processing fee per student will be assessed beginning May 15.
PLEASE NOTE: A $25.00 change fee per class will also be assessed beginning May 15. This applies to any existing order where the course selection is changed at your request. If a class is cancelled and you switch to something else with our assistance, there will be no change fee.